Terms of Use
1. Payment Policy
All individual lessons and lesson packages (4, 8, or 12 sessions) must be paid in full in advance.
Payment confirms your booking and secures your scheduled time slot. By completing payment, you agree to these Terms of Use.
2. Cancellation & Rescheduling Policy
Lessons may be canceled or rescheduled up to 12 hours prior to the scheduled start time.
Cancellations made with less than 12 hours’ notice, as well as missed lessons (no-shows), will be considered completed sessions, as that time has been reserved exclusively for you.
Thank you for respecting this policy, which allows me to maintain consistency and fairness for all students.
3. Lesson Packages & Validity
To ensure progress and continuity, lesson packages are valid for a limited period:
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4-lesson package: valid for 1 month
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8-lesson package: valid for 2 months
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12-lesson package: valid for 3 months
Packages are non-transferable and non-refundable.
Unused lessons expire at the end of the validity period.
Regular practice is essential for building confidence and achieving lasting results.
4. Exceptional Circumstances
In the case of unforeseen or exceptional situations (such as medical emergencies or major technical disruptions), exceptions may be considered at my discretion.
Each situation will be reviewed individually with understanding and professionalism.
5. Updates to These Terms
These Terms of Use may be updated when necessary. The most current version will always be available on this page.
6. Acceptance of Terms
By booking and/or paying for any lesson or package, you confirm that you have read, understood, and agreed to these Terms of Use.
Frequently Asked Questions
Which platform do you use?
All lessons are conducted online via Zoom.
Do you offer group classes?
I do not offer open group courses. However, if you already have a small group of friends or colleagues who would like to learn together, you are welcome to contact me to arrange a private group program.
How many participants can join a group class?
Private group classes are available for up to 4 participants.
What is the price of a private group class?
Private group sessions are tailored to the group’s goals and needs. Please contact me to receive a customized quote.
How long is each lesson?
Each lesson lasts 50 minutes.
How often can lessons be scheduled?
Lessons can be scheduled once or twice per week, depending on availability and your learning goals.
In what language are the lessons conducted?
Lessons are conducted primarily in Spanish, with English support when necessary.
Are lessons adapted to my level?
Yes. All lessons are tailored to your level, goals, and professional or personal context.
How can I book a lesson?
You can contact me to share your level, goals, and availability, and we will schedule your sessions accordingly.